Cookies & Privacy Policy

Cookies & Privacy Policy

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

www.farrington-oils.co.uk is owned and operated by Farrington Oils Limited whose registered office is Bottom Farm, Brook St, Hargrave, Northamptonshire, NN9 6BP, United Kingdom.

During your visits to the Farrington Oils website, you may be asked to provide us with personal information. We have developed the following Privacy Policy to describe when we collect personal information, what we use it for and who we may disclose it to, and to ensure that we comply with our obligations to you under the Privacy Act 1993 and GDPR 2018. By using this site and by providing personal information to us via this site you are consenting to its use in accordance with this policy.

 

Who does this privacy policy apply to?

This Privacy Policy applies to anyone accessing the Farrington Oils website or that has shared their data with Farrington Oils.

 

What is personal information?

Personal Informationis defined in the Privacy Act 1993 as information about an identifiable individual, i.e. information about a natural person as opposed to information about a company or other legal entity; and which is in a form which enables that person to be identified, such as your name and email address.

 

Information we may collect and how we use it

We may collect the following information about you when you use our website:

Information that you provide. We may collect personal information (for example your name and email address) when you register for our newsletter or enter a competition.
Information you send us via social media or email communication
Information collected by us as you use the website.
Information transmitted by your computer when you use the Website. This may include your IP address, browser data and information we receive from cookies
We may also collect information necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); or required by law

 

We may use this information to:

Improve your experience on our website
Provide you with information which we think may be of interest to you if you have provided your consent for us to do so.
Contact you if we need to obtain or provide additional information.
Check from time to time that you are happy and satisfied.
To create reports to assist with future marketing
To enable you to participate in interactive features of our site
To contact you via our newsletter (if you opt-in and consent only)
For complaint handling purposes
Competition entry and prize fulfilment

N.B. Information you provide to enter competitions will only be used for the purposes of prize delivery. If you agree (opt-in) to hear from our brand partners, we will forward your details to them in a secure manner.

We only keep your information for as long as is necessary.

 

Who collects the information?

Any personal information you provide to us via this site will be collected and stored by Farrington Oils Ltd.

 

What is a cookie?

A cookie is a piece of programming which enables us to customise services on our website to the interests of the user. For example, a cookie can be used to store registration information so that you do not need to re-enter that information on a subsequent visit to the site. The vast majority of websites use cookies and they are commonly used for a variety of tasks. We may send cookies to your computer while you are accessing the Farrington Oils website. We use cookies for:

Necessary website functioning
To analyse how our website is used
To recognise when you return to our site to personalise your visits

Use of IP address and cookies

We may collect information about your computer including your IP address, operating system and browser type but this information does not identify you individually.

 

Cookie policy

We use cookiesfor administrative purposes such as cataloguing traffic patterns throughout the site and can use a cookieto assign a User IDfor this purpose. Cookies, by themselves, cannot be used to find out the identity of any user. If you have a user ID this will automatically identify your computer (but not you) to our servers when you visit our site. Unless you specifically tell us, we will never know who you are, even if we do assign a cookie to your computer.

 

How to control and delete cookies

When you accessed the Sites, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under Cookie-Popupin the list below). By continuing to use the Sites, more cookies and other tracking technologies that you have consented to will be placed on your computer as described in this Cookie Policy whilst you are on our site. We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our site (or, indeed, on any other site) you can do this through your browser settings. The Helpfunction within your browser should tell you how. Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by Farrington Oils, we are not responsible for any of the content on them. Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on our site.

 

Heres a list of the cookies present on our site and a description of what they do:

Cookie-popup – This cookie enables us to hide the banner about our cookie policy after youve seen it and store whether a user has seen and/or dismissed the cookie policy notification message upon initial site load. This is a persistent cookie which means it it remains on your device after your browsing session has ended. This cookie expires 30 days after it was first set.
_ga, _gat, _gidGoogle Analytics Tracking. These cookies track the source of a visit to the website, the pages visited and the time spent on each page. They do not collect personal data other than the user journey. These are persistent cookies that remain on your device after your browsing session has ended. The source of these cookies is Google.
_fbp, fr, tr – Facebook Pixel. These cookies are used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. These cookies remain on your device for up to 3 months.
ads/ga-audiences – Google AdWords – This cookie is used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitors online behaviour across websites. This cookie only remains on your device for the duration on each session.
wp-settings-3 & wp-settings-time-3 WordPress Internal cookies for settings. This cookie is enabled when you upload anything to the website, for example, when you comment on the site or enter your details in a competition.
wfvt_ Wordfence security. This cookie is used to track a user for the duration of their visit so that a users page views are grouped together, and each visit doesnt look like a different visitor.

Email tracking

Some of the emails we send to you may contain a web beacon pixelor tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you. You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML. Alternatively, you can unsubscribe from this newsletter at any time. To unsubscribe, you can click the unsubscribelink on each newsletter, email us at info@farrington-oils.co.uk or visit https://farrington-oils.us1.list-manage.com/unsubscribe?u=b0a4ca66440dba275bebc14c2&id=440dd9d4dc

 

Customer complaints/queries

We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

Newsletter sign up & unsubscribing

You can register with our website if you would like to receive our newsletter as well as updates on our new products and competitions. Information you submit on our website will not be used for any other purpose than to send you carefully selected marketing messages. We do not sell or use this data in any other way. You can unsubscribe from this newsletter at any time. To unsubscribe, you can click the unsubscribelink on each newsletter, email us at info@farrington-oils.co.uk or visit https://farrington-oils.us1.list-manage.com/unsubscribe?u=b0a4ca66440dba275bebc14c2&id=440dd9d4dc .

 

Facebook, Instagram, Twitter, Pinterest and Youtube

If we require any personal information from you we will request that you send us a direct message or direct you to a secure form on www.farrington-oils.co.uk. We will not share any of this information with a third party unless we have given prior notice. We will not ask you to share any personal information on the page wall or publicly.

Where reasonable and practicable, we will collect your personal information directly from you and inform you that this is being done. Where your personal information is collected from a third party, we will take reasonable steps to ensure you are aware that this has been done.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

  

Disclosure of your personal information

We respect the privacy of your personal information and we will take all reasonable steps to keep it strictly confidential.

We will only disclose your personal information without your consent if this is necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); necessary to lessen a serious threat to a persons health or safety; or required by law.

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.

 

Links to other websites

This website may from time to time contain links to and from other websites. If you follow a link to any of these websites please note that we are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this Privacy Policy. Please check the individual privacy policy of any website that you visit before you submit any personal data to them.

 

Third parties

We may disclose your personal information to third parties only for marketing purposes provided that we have had your direct consent to sharing such data or to service providers who manage aspects of our operations for example third parties who provide technical services to the website. Any personal data will be sent in a secure manner.

 

Storage and protection of your personal information.

We may record and store personal information which we collect from you and where we do so we will take all reasonable steps to keep your personal information secure and prevent unauthorised disclosure; and to keep your personal information accurate and up-to-date.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your rights as a data subject

According to European data protection laws, you have certain rights regarding your personal information. We are dedicated to making sure that you have:

 

Right to access:

You have the right to know what personal information we process and why. You also have the right to obtain a copy of the personal information we have on you. Please direct any request for your information by contacting us at:

Farrington Oils Ltd, Bottom Farm, Hargrave, Northamptonshire, NN9 6BP.

By phone: +44 (0) 1933 622809

By email: hello@farrington-oils.co.uk

We will provide you with the transcript as soon as possible but in any event within 14 days unless:

Your request is frivolous or vexatious; release of the personal information would prejudice our legal rights; or we have legal grounds to deny your request.

 

Right to rectification:

If you believe we store wrong or incomplete information about you, such as your name or address, you can ask us to correct this. Please contact us using this email address: info@farrington-oils.co.uk or the above details. In case we cannot rectify it, we will delete it.

 

Right to erasure/ right to be forgotten:

You have the right to have your personal information erased, in case:

– your personal information is no longer necessary for the purpose of collection or processing;

you withdraw your consent;
you have objected to processing under legitimate interests, to which there were no overriding legitimate grounds for us;
you have objected to processing for direct marketing purposes;

your personal data was unlawfully collected and used;
there is a legal obligation under EU or a national law of an EU Member State which states that your personal information must be erased; or
If you are a child and your personal information was collected in relation to an offer of an information society services, such as direct marketing, competitions or newsletters.

 

Right to restriction of processing:

You have the right to ask us to restrict usage of your personal information:
for the period of investigation, if you notified us that the personal information is inaccurate;
if the collection or usage of your personal data was unlawful, but you do not want us to delete it;

if we do not need your personal data for any other purpose, than establishment, exercise or defence of legal claims; or

if you objected to collection and processing based on our legitimate interests, for the duration that we are verifying your case.

 

Right to objection to processing:

You have the right to object to collection and (further) usage of your personal data based on our legitimate interests, if you feel that your interests and your fundamental rights and freedoms are unduly harmed. Furthermore, you have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes.

In case you receive newsletters which relate to a product or a service you bought from us, you can unsubscribe from the email newsletter at any time. To unsubscribe, you can click the unsubscribelink on each newsletter, email us at info@farrington-oils.co.uk or visit https://farrington-oils.us1.list-manage.com/unsubscribe?u=b0a4ca66440dba275bebc14c2&id=440dd9d4dc .

 

Right to data portability:

In case we collected and use your personal information based on consent or performance of a contract and the processing is carried out by electronic means, you have the right to receive a machine-readable copy of your personal information, which you are free to transmit it to another company.

 

Right to withdraw consent:

If you gave us your consent for the collection and usage of your personal information, you have the right to withdraw this consent at any time. To do this either click the unsubscribelink on each newsletter, email us at info@farrington-oils.co.uk or visit https://farrington-oils.us1.list-manage.com/unsubscribe?u=b0a4ca66440dba275bebc14c2&id=440dd9d4dc .

 

Right to lodge a complaint at a supervisory authority:

If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioners Office, or to the supervisory authority of the country in which you live, work, or where the alleged infringement took place.

 

Changes to the privacy policy

We may change this privacy policy from time to time so please do make sure you check back occasionally. Any changes we make will be published on this page.

 

Last updated 20th September 2019